Login to Dubbur-Sage01
Goto Scheduled Tasks
Check to see the last time the task restarted.
If it did not update at midnight last night go to services and restart a service called
If you do wish to reboot the service, login to DUBBUR-Sage01 and restart the service called DLI Mail Server.
I have just got out of a meeting with Adam. He says that he is getting alerts with no issues. Please confirm with Alex that he did get your request.