So, might have just taken down my Sys Admin blackberry down for a weekend.
Before i move my Sys admin to our new Exchange 2010 solution i did testing with a dummy account. I had a blackberry up and running. We then moved the PFYs account but couldn’t get the Blackberry working.
After further testing i realized that i had changed one thing since setting up the dummy account. I had created a new DB. It looks like you have set the permissions for the BES account on each DB in 2010.
Here is the powershell line i had to run:-
Get-MailboxDatabase | Add-ADPermission -User “BESAdmin” -AccessRights ExtendedRight –ExtendedRights Receive-As, ms-Exch-Store-Admin
Get-MailboxDatabase -identity “[mailbox database name]” | Add-ADPermission -user [username] -AccessRights GenericAll
For BlackBerry® 6 to BlackBerry® 7, complete the following steps:
- From the Home screen, select the Desktop message icon.
- Click the Menu key and select Options.
- From the Email Preferences screen, click Email Preferences.
- At the top of the Email Preferences screen, select the Desktop Message Service and click the Menu key.
- Highlight and select Folder Redirection.
- Choose the mailbox, expand if necessary, and check folder items to redirect.
- Press the Menu key and click Save.
Ever had a situation where you have duplicate contacts on your blackberry? Yeah? Ok, check it:-
If a Blackberry isn’t wiped out prior to configuring it for use on Blackberry Enterprise Services, then duplicate contact can appear, causing a frustrating need to delete the unwanted entries one by one. Sometimes this can also occur if a user attempts to synchronize from the Blackberry Desktop Manager on their computer. Two “Desktop” contact lists are shown on the device and one of them is configured for wireless synchronization. You can’t clear out an address book database on a BE blackberry because it’s marked as read-only — what do you do?
You reset the address book from the device, which completely clears the address book and repopulates it based on the Blackberry Enterprise Server information:
1. On the Blackberry device, go to Contacts and open Options.
2. Type: rset (there isn’t a field to type it in, just type it while Options is open.)
3. Confirm that you want to wipe the contacts.
The address book will then appear blank, but will soon repopulate with the current contact information.