OWA not working for Mailbox (MB) in remote location – Its all about the proxy!

One site, MB and CAS server all in one site. OWA worked with no issues.

Moved mailbox to another Site and OWA broke.

I had to change the settings on the remote location (MB Locations) for OWA:

Server configuration – > Client Access -> go to the server in question (the MB server) -> OWA (Default Web Site) -> Authentication -> change to “Integrated Windows Authentication” and on general tab, set external URL to nothing.

 

Outlook 2010 always saying “Contacting Server for Information”

Microsoft says that Outlook freezes “by design” and that they are not going to be working on this issue. Below is their explaination and proposed solutions:

Issue Statement:

Outlook contacting server for information when replying/forwarding and printing emails with HTML contents and images.
The behavior that we are experiencing is expected when we have Outlook 2007 and above which does not cache message references (hyperlinked images in our case). Reason behind this is an expected behavior is Outlook 2007 and above versions do not keep the reference data of message/email body. The time it points to references data from specific location which is mentioned in hyperlink, which is nothing but advanced HTML content which renders based hyperlink. Unless the entire content is downloaded Outlook.exe will wait, once entire content is fetched in email Outlook.exe process will respond back. So the hang that is experienced is moreover an expected behavior when we have such advanced HTML content. This behavior with advanced HTML content is known to Microsoft since product is designed to wait until the content is loaded 100%.

Symptom:

Outlook contacting server for information when replying/forwarding/printing emails with HTML content.

Cause:

This is a known issue when you are dealing with HTML emails which have the images on a different server and are not embedded images.

When you open HTML emails which have images that are stored on another server Outlook will contact the server to download the images every time you open the Email. It won’t save it locally as the image is not a content of the Email. The emails only have links of the images which is actually on another server.

So when you forward or print Outlook will contact the server once again which ultimately will take some time to download the images.

In Outlook 2010, default and the only rendering engine is Word, and since Word is not a browser each image is considered separate from any other (a unique link). This is unlike a web browser which treats images like a pool of resources and will reuse the same one over and over if two tags share the same link path. So whereas a browser only needs to pull the image once, word will pull it for every image. In addition, word don’t guarantee rendering of content designed for web pages and not email.

Reading the email is OK because we can download images in the background (it is a synch). But to forward or print, we have to pull the images synchronously because we need the download to complete before we can proceed to the next step. So the reason it only occurs on those steps is by design.

Resolution:

This is a by design issue.
We have listed a few workarounds below:-

Options:

Uncheck the option in Trust Centre “Don’t download pictures automatically in HTML e-mail messages or RSS items.” which you have already tried and it is working for some emails but not all.
You may create a Registry Key as mentioned below which gives you the same behavior as the first step:

HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common

Dword: BlockHTTPImages

Value: 1

You can open the Email in Web Browser by opening the Email and going to Actions -> View in Browser.
In Outlook 2010, under File tab, Options, locate: Replies and forwards: there is the option of four ways of forwarding email:

Fix:

File -> Options -> Trust Center -> Trust Center Settings -> un-tick the ” Don’t download pictures automatically in HTML e-mail messages or RSS items.

Set the default addres book for a user in Outlook

Have you ever wondered how to change the default address book in Outlook when you are using Exchange. If you have ever sent an email and tried to find your contacts using the To: button you know that by default the Exchange Global Address Book is the first source of contacts. What a pain.

I always find it difficult to locate where to change the default so I thought I would post it in case you are looking. I know I will come back to this post because even after having found it, I still can’t remember how to do it. It is just one of those things that has never been intuitive.

Here are the steps:

  1. From Outlook 2010.
  2. Select Contacts in the navigation pane,
  3. Ensure the Home tab is selected.
  4. Select Address Book from the ribbon.
  5. The Address Book: Global Address List windows will open
    1. Select the Tools Menu
    2. Select Options
    3. The Addressing Window will open
      1. Choose Start with contact folders
      2. Select OK
    4. Close the Address Book: Global Address List  window

From now on when you click the To: button your default address list will be the outlook contacts folder. If you don’t remember how to do it in the future, remember you found it here. I know I will be back to this post the next time I have to do this

Outlook continually asking for username and password

My sysadmin has been bugging me about this for months. Two or three users have been bitching about Outlook (2007 with an Exchange 2003 backend) asking for the username and password over and over again.

My sysadmin is now on leave and the MD is having the issue. Time to start looking into it. After a couple of hours searching on the web, I came across this article.

Go to – Control Panel – User accounts – Advanced – Manage Passwords

In here i could see my sysadmin’s accounts credentials against the mail server in questions from a couple of months ago. I clicked “Remove from Vault”. Issue fixed.

Should stop my Sysadmin bitching for now.

Create an “Add to Calendar” in an email

In Outlook, when you want to invite people to attend a meeting or event, you usually send a meeting request. The recipient can then accept the request and the item is added to his or her calendar.

There is an alternative method that works more broadly with Outlook and other calendar programs. An Internet calendar (iCalendar) attachment or a link to an iCalendar file can be added to the message body. When the recipient opens the attachment or clicks the link, the event is added to his or her calendar program. The link can be text or an image such as a button.

Sample message with iCalendar attachment and button

Note    Unlike Outlook meeting requests, when using iCalendar attachments and links you do not receive confirmations when people accept or decline.

Step 1: Create an appointment

If you already created the appointment on your calendar, skip to the next section, Step 2: Send an iCalendar attachment.

  1. In Calendar, on the Home tab, in the New group, click New Appointment.
  2. In the Subject and Location boxes, type the subject and location information.
  3. Enter the Start time and End time.
  4. On the Appointment tab, in the Actions group, click Save & Close.

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Step 2: Send an iCalendar attachment

  1. On your calendar, click the appointment.
  2. On the Appointment tab, in the Actions group, click the down arrow on the Forward command.

Forwasrd as iCalendar command on the ribbon

  1. Click Forward as iCalendar.

A new message window appears and an iCalendar is attached.

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Step 3: Add a link to the message body

The link can be text or any image that you choose.

Do one of the following:

Add a text link to the message body

  1. In the open appointment window, right-click the iCalendar .ics attachment, and then click Save As.
  2. Select a location that all of your recipients can access.

For example, within an organization, you can select a shared network location. The most common scenario is to save the iCalendar .ics file to a website. Remember, when selecting a place to save the file it is important that any recipient has access to that location.

  1. Click Save.
  2. Click in the message body.
  3. On the Insert tab, in the Links group, click Hyperlink.
  4. In the Text to display box, type the text that you to appear as the link.
  5. In the Address box, enter the location where you saved the iCalendar .ics file. If you saved it to a website, enter the Web address or URL (Uniform Resource Locator (URL): An address that specifies a protocol (such as HTTP or FTP) and a location of an object, document, World Wide Web page, or other destination on the Internet or an intranet, for example: http://www.microsoft.com/.) for that location.
  6. Click OK.
  7. Continue to complete the message as you normally would, including adding recipients, and then click Send.

Add an image link to the message body

  1. In the open appointment window, right-click the iCalendar .ics attachment, and then click Save As.
  2. Select a location that all of your recipients can access.
  3. For example, within an organization, you can select a shared network location. The most common scenario is to save the iCalendar .ics file to a website. Remember, when selecting a place to save the file it is important that any recipient has access to that location.
  4. Click Save.
  5. Click in the message body.
  6. On the Insert tab, in the Illustrations group, click Picture.
  7. Click the picture you want to insert, and then click Insert.
  8. Click the inserted image.
  9. On the Insert tab, in the Links group, click Hyperlink.
  10. In the Address box, enter the location where you saved the .ics file. If you saved it to a website, enter the Web address or URL (Uniform Resource Locator (URL): An address that specifies a protocol (such as HTTP or FTP) and a location of an object, document, World Wide Web page, or other destination on the Internet or an intranet, for example: http://www.microsoft.com/.) for that location.
  11. Click OK.
  12. Continue to complete the message as you normally would, including adding recipients, and then click Send.
Sample button images

You can save these sample button images on your computer and then use them when inserting an iCalendar link.

  1. Right-click the image, and then click Save picture as.

Note    The command name might differ depending upon the Web browser installed on your computer.

Add to Outlook button Add to calendar button

  1. Select a location on your computer, and then click Save.

Ref: http://office.microsoft.com/en-us/outlook-help/create-an-add-to-calendar-link-in-an-email-message-HA102114161.aspx#_Add_a_text

Disable Archiving Options in Outlook 2007 using GPO

Administrators often need to disable Outlook 2007 / Outlook 2003 archiving options for users, due to company policy requirements or because they use third party software to backup / remove old emails from Exchange Mailboxes. We always can instruct our users not to use those options, however as we all know, quite often giving the instructions to users is not enough. Hence we need to know the proper way to force our desired settings. The best way to reconfigure some settings is to use Group Policy Object, of course if we have Active Directory implemented, because it is the easiest and fastest way to change something for multiple computers or multiple users.

The below procedure describes how to disable Archiving options for Outlook 2007, however doing the same for Outlook 2003 is almost the same. Outlook 2007 have two archiving options the first is Manual Archiving, which can be found under File | Archive, the second is Auto Archiving, which is located under Tools | Options, Other tab. Our goal in that tutorial will be how to disable both Archiving options: manual and auto.

The first step is to download 2007 Office system (SP2) Administrative Template files (ADM, ADMX, ADML) and Office Customization Tool from Microsoft Website.

When you extract the downloaded file you will see following folders:
ADM – which contains adm files
Admin – which contains opa files
ADMX – which contains ADMX files

The next step is to copy proper admx files from ADMX folder to %SystemRoot%\PolicyDefinitions
Additionally you have to copy corresponding adml files from folder ADMX\en-us (replace en-us with appropriate language if available) In our case it would be outlk12.admx and corresponding outlk12.adml from en-us folder.

Open Group Policy Management (gpmc.msc)

Create New GPO lets name it “Disable Outlook 2007 Autoarchive” then click Edit on that policy.
In the Group Policy Editor, in User Configuration under Administrative Templates you will see new settings available.
We choose Microsoft Office Outlook 2007 > Tools | Others > AutoArchive. Then we change the option Disable|File Archive to Enabled

Next we will disable AutoArchive by Enabling policy option AutoArchive Settings. To prevent AutoArchive from running we will ensure that checkbox Turn on AutoArchive is cleared, as shown on below image.

Then we need to link our GPO to appropriate OU. Of course we can add some WMI filtering if required, but that depends on what we want to achieve.

Configure Really Simple Syndication (RSS) in Outlook 2007

Really Simple Syndication (RSS) is a way for Web sites to make new content—for example on news sites or blogs—available to users. Microsoft Office Outlook 2007 includes features for subscribing to RSS content, reviewing and managing RSS items, and managing subscriptions, called RSS Feeds.

NoteNote: This topic is for Outlook administrators. To learn about using Outlook RSS options on your computer, see Introduction to RSS. The topic includes links to more information about adding an RSS Feed, changing settings for RSS Feeds, and so on.

You can provide internal and external RSS Feeds to users. For example, you might want to set up user subscriptions to information about software updates available on an internal server. Users can also individually subscribe to content, such as a news headline service, or change the frequency with which Outlook checks for new content on a site.

You can lock down the settings to customize RSS by using the Outlook Group Policy template (Outlk12.adm). Or you can configure default settings by using the Office Customization Tool (OCT), in which case users can change the settings. The OCT settings are in corresponding locations on the Modify user settings page of the OCT.

The Outlook template and other ADM files can be downloaded from 2007 Office System Administrative Templates (ADM) on the Microsoft Download Center.

To deploy default RSS Feeds by using Group Policy

  1. In Group Policy, load the Office Outlook 2007 template (Outlk12.adm).
  2. Under User Configuration\Administrative Templates\Microsoft Office Outlook 2007\Tools | Account Settings\RSS Feeds, double-click Default RSS Feeds.
  3. Click Enabled.
  4. Click Show.
  5. In the Show Contents dialog box, click Add to add a Value Name and Value pair for each subscription.
  6. In the Add item dialog box, in the Enter the name of the item to be added field, type a name for the RSS subscription.
  7. In the Enter the value of the item to be added field, type or paste the URL of the RSS Feed. Provide the URL in the format: feed://subscription URL, where feed:// replaces http://. This ensures that the URL is parsed as an RSS XML file by Outlook; for example, feed://www.contoso.com/main/rss.xml.
  8. Click OK to exit the Add item dialog box.
  9. To enter another RSS feed, click Add.
  10. Click OK to exit the Show contents dialog box.
  11. Click OK.

To configure RSS integration options in Group Policy

  1. In Group Policy, load the Office Outlook 2007 template (Outlk12.adm) and go to User Configuration\Administrative Templates\Microsoft Office Outlook 2007\Tools | Account Settings\RSS Feeds.
  2. Double-click the option that you want to configure. For example, to disallow roaming for subscriptions, double-click Do not roam users’ RSS Feeds.
  3. Click Enabled.
  4. Click OK.

The settings you can configure for RSS Feeds in the RSS Subscriptions area are as follows:

RSS optionDescriptionRun rules on RSS itemsCause rules to run on RSS items.

Do not roam users’ RSS Feeds

Disable roaming so that RSS Feeds are available only on the client that originally linked them.

Turn off RSS feature

Disable all RSS functionality in Outlook.

Automatically download enclosures

Automatically download enclosures (such as graphics) on RSS posts.

Override published sync interval

Prevent users from overriding the sync interval published by RSS publishers.

Download full text of articles as HTML attachments

Automatically download the full text of RSS posts as HTML attachments on the posts.

Default RSS Feeds

The URLs listed are added to each user’s profile as an RSS Feed.

Synchronize Outlook RSS Feeds with Common Feed List

Automatically subscribe to RSS Feeds that are added in Windows Internet Explorer, and do not sync Outlook RSS Feeds to the Common Feed List (so they would be available in IE).

In addition, you can configure or disable the RSS Folder Home Page in Outlook. This setting is located in User Configuration\Administrative Template\Microsoft Office Outlook 2007\Folder Home Pages for Outlook Special Folders. For more information about defining an RSS folder home page, see “Creating a custom RSS folder home page” in the RSS folder home pages later in this topic.

RSS optionDescriptionRSS Folder Home PageProvide URL for custom RSS home page or disable RSS folder home page feature.

More information about configuring RSS

More information about RSS and RSS configuration options is included in the following sections.

About RSS

RSS is a way to notify people that there is new information on a Web site. By signing up for Web content that has been syndicated by using RSS, people can browse through a list of new content. Typically, they can click on a URL (included with most entries) to go to a corresponding page on the Web site for details. For example, a news site might use RSS to syndicate headlines. Users who subscribe to the service on that news site receive an e-mail message regularly with the latest headlines. The frequency of RSS updates can be set by the user, but precedence is given to limits set by a provider on how frequently a subscriber can request updates from their site. This helps avoid overloading the provider’s server with excessive update requests.

To create RSS syndication on a Web site, the owner of the content creates an RSS file that follows a standardized XML-based format. The file lists items such as news headlines or Web log entries. In the RSS file, the content is encoded so that it can be read by a news aggregator or news reader program—for example, by using the RSS features in Office Outlook 2007. Using news reader programs, users can scan through headlines or other content from the Web sites they have subscribed to, allowing them to review updates from many aggregated Web sites at once.

Disable RSS integration

You can disable RSS integration in Outlook, if, for example, you are concerned about bandwidth usage and want to delay introducing RSS integration. By default, RSS integration is enabled.

When you disable RSS integration, the RSS Subscriptions root folder does not appear in the folder hierarchy in the Outlook navigation pane, and the RSS Subscriptions tab does not appear in the Outlook Account Manager dialog box.

Provide RSS Feeds to users

Users can subscribe to RSS Feeds, and you can provide internal and external RSS Feeds to users. For example, you might want to set up user subscriptions to information about new software updates available on an internal server.

You can deploy RSS Feeds as default subscriptions that users can change or delete. Or, you can lock down RSS Feeds so that users cannot make changes or remove them.

By default, there are no RSS Feeds, and users can add and remove their own new RSS Feeds.

You specify RSS Feeds by entering in Group Policy a name for a feed, paired with the corresponding URL. The name that you enter is for your reference; users see the name of the RSS Feed given by the RSS provider.

Customize the RSS synchronization interval

Outlook sets the synchronization interval so that each RSS feed is updated at the feed publisher’s recommended interval. Users can override the default interval unless you disallow that option. However, if users use a short interval, it can cause performance problems. You can enforce the use of the publishers’ update intervals, so users cannot change them. This setting is used for all RSS Feeds; you cannot set this option differently for different RSS Feeds.

Disable RSS roaming

By default, RSS Feeds roam with users from one computer to another. You can prevent this by setting an option in the Office Customization Tool or by using Group Policy. This setting is used for all RSS Feeds; you cannot set this option differently for different Feeds.

RSS folder home pages

The RSS folder home page is set by default to a page listing an introductory group of RSS Feeds. You can change this to use another home page on which you include your own list of RSS Feeds, or you can disable the home page feature for the RSS folder.

Creating a custom RSS folder home page

You can use the default RSS folder home page provided with Office Outlook 2007 , or you can create one tailored to your organization. Whether you use the default home page or provide a custom one, users must be connected to the network to view the home page. With both default and custom RSS home pages, you can take steps to ensure that the offline experience is not confusing to your users.

When users are offline and switch to the RSS folder, an error message appears, stating that the page is not found. For users to have a good offline experience, Outlook displays a message explaining the problem instead of simply returning the standard “Page not found” error when it determines that a folder home page is being loaded.

When users are offline, there are two requirements for Outlook to display the explanatory message instead of a standard error:

  • A string must be included at the end of the title on the page used for the folder home page.
  • The folder must be created with a new Outlook folder type.

To meet the first requirement, you add the following string to the end of the title of the custom RSS home page you create: (Outlook Homepage). The string and anything after that string is not displayed in the title of the page. When a user is offline, the explanatory message is displayed. When a user is online, the folder home page is displayed with the string removed so users do not see the string in the title.

The second requirement—a new Outlook folder type—ensures that the explanatory message for the RSS folder home page is not displayed for other folder home pages when users are offline. The standard Outlook folder type is IPM.Folder. The new folder type for RSS folders is IPM.Folder.OutlookHomepage.